Please read these Terms and Conditions carefully before using Owners Connected site
What's in these terms?
These terms tell you the rules for using our website, https://www.parkdeanresorts.co.uk/owners (Owners Connected)
Select the items below to see more information on each area:
Who we are and how to contact us
is a site operated by Parkdean Resorts UK Limited ("We"). We are registered in England and Wales under company number 05729719 and have our registered office at 2nd Floor One Gosforth Park Way, Gosforth Business Park, Newcastle Upon Tyne, NE12 8ET. Our main trading address is 2nd Floor One Gosforth Park Way, Gosforth Business Park, Newcastle Upon Tyne, NE12 8ET. Our VAT number is 727677786.
Various companies within Parkdean Resorts group are authorised and regulated by the Financial Conduct Authority for consumer credit broking and general insurance distribution activities. You can view our FCA Information disclosure here
We are a limited company.
To contact us, please email email@example.com
or call our Owner Support team on 0344 335 3523
By using Owners Connected you accept these terms
If you do not agree to these terms, you must not use Owners Connected.
We recommend that you print a copy of these terms for future reference.
Other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use Owners Connected, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on January 2021.
Changes to your pitch licence agreement
When you sign up to Owners Connected, you agree to recieve important notices about your pitch license agreement in Owners Connected instead of by post. We will ask you to confirm this during the sign up process.
We won’t send copies to you through the post as well. You agree that these notices will have the same legal effect as they would if we had sent them to you by post, and that your pitch licence agreement is modified to that effect for as long as you remain a member of Owners Connected.
We will produce a monthly statement and make this available to you through Owners Connected. This is an extra service that we provide to members of Owners Connected, and is only accessible using Owners Connected. If you are no longer a member of Owners Connected, then we will stop producing these monthly statements for you. We will also not provide them through any other means, including email or post.
We may make changes to Owners Connected
We may update and change Owners Connected from time to time for any reason, including to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw Owners Connected
Owners Connected is made available free of charge.
We do not guarantee that Owners Connected, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Owners Connected for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
Owners Connected is only for users in the UK
Owners Connected is for people who live in the United Kingdom. We do not represent that content available on or through Owners Connected is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org
or call our Owner Support team on 0344 335 3523
Using material on Owners Connected
We are the owner or the licensee of all intellectual property rights in Owners Connected, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from Owners Connected for your personal use and you may draw the attention of others to content posted on Owners Connected.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on Owners Connected must always be acknowledged.
You must not use any part of the content on Owners Connected for commercial purposes without obtaining a licence to do so from us or our licensors.
Using information on this site
The content on Owners Connected is provided for general information only. It is not intended to be advice you can rely on. You must get professional or specialist advice before taking, or refraining from, any action on the basis of the content on Owners Connected.
Although we make reasonable efforts to update the information on Owners Connected, we make no representations, warranties or guarantees, whether express or implied, that the content on Owners Connected is accurate, complete or up to date.
We are not responsible for websites we link to
Where Owners Connected contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on Owners Connected do not represent our views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us on https://www.parkdeanresorts.co.uk/contact-us/ownership/
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user
If you are a consumer user:
- We exclude all implied conditions, warranties, representations or other terms that
may apply to Owners Connected or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, Owners Connected; or
- use of or reliance on any content displayed on Owners Connected.
In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
Please note that we only provide Owners Connected for domestic and private use. You agree not to use Owners Connected for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not accept responsibility for damage that you could have avoided by following our advice to apply an update offered to you free of charge. We will also not accept responsibility for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
How we may use your personal information
We will only use your personal information as set out in our https://www.parkdeanresorts.co.uk/privacy-policy/
Uploading content to Owners Connected
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to Owners Connected will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of Owners Connected a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to Owners Connected constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on Owners Connected if, in our opinion, your post does not comply with the content standards set out in our Owners Connected Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
We do not store terrorist content.
Rights you are giving us to use material you upload
When you upload or post content to Owners Connected, you grant us the following rights to use that content:
a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote our business, the site or the service forever;
a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the site forever.
We are not responsible for viruses and you must not introduce them
We do not guarantee that Owners Connected will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access Owners Connected. You should use your own virus protection software.
You must not misuse Owners Connected by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to Owners Connected, the server on which Owners Connected is stored or any server, computer or database connected to Owners Connected. You must not attack Owners Connected via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Owners Connected will cease immediately.
Rules about linking to Owners Connected
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to Owners Connected in any website that is not owned by you.
Owners Connected must not be framed on any other site, nor may you create a link to any part of Owners Connected.
If you wish to link to or make any use of content on Owners Connected, please contact email@example.com
. We reserve the right to withdraw linking permission without notice.
Which country's laws apply to any disputes?